Contact us
Talk to the bizzMate team
Have a question about bizzMate CRM, AI features, pricing or your account? We’re here to help.
- Australian based support
- Secure & private
Monday to Friday, 9:00 AM to 5:00 PM
How to reach us
Pick the one that fits.
Sales enquiries
Talk to our team about bizzMate CRM, pricing, demos and partnerships.
Available Mon–Fri, 9 AM to 5 PM
Customer support
Need help with your account? We're here for existing customers.
Available Mon–Fri, 9 AM to 5 PM
Partnerships
Interested in becoming a partner or technology integration partner?
Available Mon–Fri, 9 AM to 5 PM
Enquiry form
Send us a message
Fill out the form below and a member of our team will get back to you.
Existing customer?
Sign in and use the Help Centre inside your workspace — we can see which account you are asking about, which makes everything faster.
Want to see bizzMate in action?
Start a 15-day free trial — no credit card, no call required. Or choose “Product demo” on the form and we will walk you through it.
- Call us
- +61 408 259 476
Monday to Friday
9:00 AM to 5:00 PM - Office address
- ALMA RoadClayfieldBrisbane QLD 4011Australia
- Business hours
- Monday to Friday
9:00 AM to 6:00 PM - Email support
- support@bizzmatecrm.com
The form above reaches the same inbox and lets us route your enquiry.
Contact questions
- How quickly will you respond?
- Our team reviews enquiries during Australian business hours, Monday to Friday. We do not publish a guaranteed response time, because we would rather answer properly than to a clock. If something is urgent, calling is faster than writing.
- Do you offer product demos?
- Yes. Choose 'Product demo' on the form and tell us a little about your business and what you are trying to fix, and we will arrange a walkthrough. You do not have to sit through one to evaluate bizzMate — there is a 15-day free trial with no credit card if you would rather look around yourself first.
- Can you help migrate data from our current CRM?
- bizzMate imports contacts, organisations and deals from CSV, which is what every CRM and spreadsheet exports. Choose 'Migration from another CRM' on the form, tell us what you are coming from, and we will talk you through what moves cleanly and what needs tidying first.
- How do existing customers get support?
- Sign in and use the Help Centre inside your workspace — reaching us from there means we can see which account you are asking about. You can also email the support address on this page, or use the form and choose 'Customer support'.
- Where is bizzMate based?
- Our office is on ALMA Road, Clayfield, in Brisbane, Queensland. bizzMate is a product of Smart City Pty Ltd, an Australian company, and support runs on Australian business hours.
Other enquiries
Privacy, security and legal.
Access, correction, deletion and complaints are handled through the process in our Privacy Policy, which lists the privacy contact address and how to escalate to the Office of the Australian Information Commissioner. Report suspected vulnerabilities to support@bizzmatecrm.com; our security page explains what is in place and what is not. bizzMate is a product of Smart City Pty Ltd, an Australian company.
Prefer to read first? The product tour, plans and limits and how your data is protected answer most of what people write in about. Calling +61 408 259 476 is faster than waiting on an email.